Terms & Conditions
Private Swamp Tours
Terms & Conditions
Alcoholic beverages
Alcohol consumption is only allowed on privately chartered vehicles
Only tours with privately chartered transportation include use of a provided cooler
Changes, Cancellations & Refunds
24 Hours
All tour tickets can be changed and or cancelled for a full refund until 24 hours prior to the tour.
72 Hours
All private party fees/ deposits are fully refundable until 72 hours prior to the tour
Policies
Final party sizes are the responsibility of the customer to confirm and communicate with Premium Tours and Transportation directly. Modifications are only available until 24 hours prior to the tour time.
Customers are responsible for confirming all reservations, modifications, cancellations, and refunds against automated booking confirmation and or refund emails. If there is a discrepancy the customer is responsible for contacting Premium Tours and Transportation directly by telephone or email 24 hours prior to their tour time.
Changing party size can affect the airboat booking size requirements and price.
Weather
All tours are rain or shine, with exceptions made for severe weather
Weather related cancellations are fully refundable and solely determined by Premium Tours and Transportation
Additional Time on Privately Chartered Transportation
Additional time requested by the guest is charged by the half hour, $80 per 14 passenger vehicle / $100 for larger vehicles
Any additional stops on the return trip count as additional time
Additional time is subject to availability
Excessive Cleaning or Damage
Any necessary excessive cleaning will be billed at a minimum of $300
Any permanent damage will be billed at the cost of the repairs to the credit card on file
Lost, Damaged or Left Behind Items
Premium Tours and Transportation is not responsible for any items lost, damaged or left behind on tours
Lost items that have been found can be shipped or Ubered at customers expense during normal business hours
Behavior
Abusive or unreasonable behavior will not be tolerated and will result in in immediate termination of the tour, no refunds will be issued
Premium Tours and Transportation reserves the right to refuse service to anyone for any reason
Restrictions
For safety reasons tours are restricted to the following groups: Anyone with back or neck injuries, children under 5 years of age and expectant mothers. You must also be able to board the airboat without assistance.